Terms and Conditions
Use of rcb988

1. Acceptance of Terms

By registering an account, accessing or using any service provided by rcb988, you acknowledge that you have read, understood and agreed to be bound by all the terms and conditions contained in this document as well as the rcb988 Privacy Policy.

If you do not agree with any part of these terms, you are not permitted to use the rcb988 platform. Continued use of rcb988 services after any amendment to the terms is published means you accept the updated terms.

2. Eligibility and Account Registration

2.1 Age Limit

rcb988 services are exclusively for individuals who have reached the age of 21 and above. Registration by underage individuals is strictly prohibited. rcb988 reserves the right to request age verification documents such as a national identity card (MyKad) or passport at any time.

2.2 One Account Per Individual

Each individual is only permitted to hold one (1) active account at rcb988 at any one time. Holding multiple accounts, whether using the same or different identities, is prohibited. rcb988 reserves the right to merge or close duplicate accounts without prior notice.

2.3 Registration Information

All information submitted during registration must be accurate, complete and current. You are responsible for updating your account information whenever any changes occur. rcb988 reserves the right to verify the information submitted and request supporting documents including:

• A copy of a valid national identity card (MyKad) or passport
• Proof of current residential address
• Proof of ownership of the registered payment method
• Any other documents deemed necessary by rcb988

2.4 Jurisdictional Restrictions

It is the player's responsibility to ensure that use of rcb988 services is lawful under the laws of their local jurisdiction. rcb988 is not responsible for any liability arising from use of the platform outside the scope of the international licence held.

3. Deposits and Withdrawals

3.1 Accepted Payment Methods

rcb988 accepts deposits and withdrawals via the following methods: Touch 'n Go eWallet, DuitNow, online banking via FPX, Boost, and cryptocurrencies including USDT, BTC and ETH. All transactions are processed in Malaysian Ringgit (RM / MYR) or the cryptocurrency equivalent.

3.2 Minimum Transaction Amounts

The minimum deposit amount per transaction is RM50. The minimum withdrawal amount per request is RM50. No maximum limit is stated publicly — specific limits may be communicated to members based on account level and verification status.

3.3 Withdrawal Processing Time

Withdrawals that have met all requirements will be processed within 5 to 30 minutes. rcb988 reserves the right to delay withdrawal processing for security verification or compliance audit purposes. Longer processing times may occur in technical situations or during periods of high demand.

3.4 Accuracy of Payment Information

It is entirely the member's responsibility to ensure the accuracy of payment information submitted during a withdrawal request. rcb988 is not responsible for withdrawal delays or failures caused by inaccurate information provided by the member.

4. Bonus and Promotion Terms

4.1 Welcome Bonus

rcb988 offers a welcome bonus of 100% of a new member's first deposit up to a maximum of RM1,500. This bonus is subject to a wagering requirement of 15 times the bonus amount received before any winnings from that bonus can be converted to withdrawable cash balance.

For example:

• Deposit RM100 → bonus RM100 → balance RM200 → wagering requirement: RM100 × 15 = RM1,500
• Deposit RM3,200 → bonus RM1,500 → balance RM4,700 → wagering requirement: RM1,500 × 15 = RM22,500

4.2 General Bonus Terms

All bonuses at rcb988 are subject to the following conditions:

• Only one bonus can be active at any one time unless stated otherwise
• Bonuses cannot be transferred between accounts
• rcb988 reserves the right to modify or cancel any bonus offer with reasonable notice
• Any attempt to abuse the bonus system will result in bonus cancellation and possible account closure
• Wagering requirements must be met within the period specified for each promotion

4.3 VIP Programme

rcb988 members are eligible to join the VIP programme, which consists of three tiers. Weekly cashback depends on membership tier:

• Bronze — up to 0.4% weekly cashback
• Silver — up to 0.8% weekly cashback
• Gold — up to 1.2% weekly cashback

VIP tier upgrades are based on ongoing betting activity, which is assessed periodically by rcb988.

5. Betting Rules

5.1 Game Results

The results of all games on the rcb988 platform are final once processed by the system. In the event of a dispute or technical error, rcb988 reserves the right to investigate and make a final decision that is binding on all parties.

5.2 Prohibition of Unauthorised Collusion

Any form of collusion between players to manipulate game results, use of automated software (bots), or other fraudulent methods is strictly prohibited. rcb988 uses advanced detection systems to identify unusual activity and reserves the right to close accounts and withhold related balances.

5.3 System Errors

In the event of a technical error causing incorrect payouts or odds, rcb988 reserves the right to void the affected bets and return the original stake to the member's account. rcb988 bears no liability for system errors beyond reasonable technical control.

6. Responsible Gambling

rcb988 places great importance on the wellbeing of its members. The platform provides several self-control tools to help members manage their betting habits:

• Deposit Limits — members can set daily, weekly or monthly deposit limits
• Loss Limits — members can set a maximum loss limit for a given period
• Self-Exclusion — members can apply for temporary or permanent self-exclusion
• Betting Break — members can request a break period from betting activity

For assistance with gambling-related issues, please contact the rcb988 customer support team, available 24/7 via live chat or email in Malay and English.

7. Account Security and Privacy

Members are fully responsible for all activity that occurs under their account. Passwords should be chosen carefully and not shared with any other party. rcb988 recommends using a combination of uppercase letters, lowercase letters, numbers and symbols for a strong password.

If you suspect your account has been accessed without authorisation, please contact rcb988 customer service immediately. rcb988 handles members' personal information in accordance with the Privacy Policy published separately on this website.

8. Account Closure and Suspension

rcb988 reserves the right to suspend or close any account in the following circumstances, without providing detailed reasons:

• Violation of any provision of these terms and conditions
• False or inaccurate registration information
• Fraudulent activity or attempts to compromise the integrity of the platform
• Requests from competent authorities
• Decisions from rcb988's internal risk assessment

In the event of account closure due to a breach of terms, rcb988 reserves the right to withhold the balance in that account subject to case assessment. Account closure at the member's own request will be processed along with withdrawal of any eligible balance in accordance with standard procedures.

9. Complaint Resolution

rcb988 is committed to resolving any member complaints fairly and promptly. The complaint resolution procedure is as follows:

• Contact customer service 24/7 via live chat on the rcb988 website
• Or submit a complaint by email to [email protected]
• rcb988 will investigate the complaint and provide a response
• If the outcome remains unsatisfactory, the member may refer to the relevant international licensing supervisory body

10. Liability Limit

rcb988 is not responsible for any direct, indirect, incidental or consequential losses arising from the use of this platform, including but not limited to service disruptions, technical delays, or unforeseen events beyond the reasonable control of rcb988.

This platform is provided on an "as is" basis without any express or implied warranty. rcb988 does not guarantee that the platform will operate without interruption or be free from any technical errors at all times.

11. Applicable Law

rcb988 operates under a valid international licence. These terms and conditions are interpreted in accordance with the laws of the jurisdiction applicable to that licence. Any dispute that cannot be resolved through internal complaint channels will be referred to the appropriate arbitration body under the terms of rcb988's international licence.

The Malay language version of this document is the official version for Malaysian customers. Should there be any discrepancy between translations and other language versions, the Malay language version shall prevail.